FAQ

Setting up your CluckBet Casino account is a straightforward process that takes just a few minutes. Start by clicking the "Sign Up" button on our homepage and provide basic information including your email address, username, and password. You'll also need to verify your email address through a confirmation link we'll send to your inbox.During registration, you'll select your preferred currency from our supported options: Bitcoin, Dogecoin, Ethereum, or Litecoin. This choice determines how you'll deposit, withdraw, and view your account balance. Once your email is verified, your account becomes active immediately, and you can start exploring our game library.For enhanced security and to ensure smooth withdrawals later, we recommend completing your profile information and enabling two-factor authentication. While you can start playing right away, full account verification may be required before processing larger withdrawals, so consider uploading your identification documents early to avoid any delays when you're ready to cash out your winnings.

New CluckBet Casino players can claim an impressive 300% deposit match bonus on their first deposit. This means if you deposit $100 in cryptocurrency, you'll receive an additional $300 in bonus funds, giving you $400 total to play with. The bonus credits automatically to your account once your initial deposit is confirmed on the blockchain.This welcome offer applies to all supported cryptocurrencies, including Bitcoin, Ethereum, Dogecoin, and Litecoin. The bonus funds come with standard wagering requirements that must be met before you can withdraw any associated winnings. You'll find the specific terms and playthrough requirements clearly outlined in your account dashboard once the bonus is credited.Beyond the initial deposit match, new players also gain access to our comprehensive VIP program from day one. This includes daily free spins with potential wins up to 5 BTC, daily quest opportunities, and free roll competitions. As you play and advance through VIP levels, additional bonuses and cashback rewards become available, creating ongoing value well beyond your first deposit.

Currently, CluckBet Casino focuses on providing exceptional value through our deposit-based bonus structure rather than offering traditional no deposit codes. However, we do provide several ways for players to earn rewards without making additional deposits once they're registered and active.Our daily free spins promotion gives every player the chance to win up to 5 BTC without requiring a deposit. These spins reset every 24 hours, providing consistent opportunities to build your bankroll. Additionally, our Quest Hub features daily and weekly challenges that reward completion with bonus funds and free spins.The Free Roll competitions run daily and offer another avenue to compete for prizes without depositing additional funds. As you advance through our VIP levels, you'll also unlock rakeback rewards that convert your wagering activity into claimable funds. While these aren't traditional no deposit bonuses, they provide substantial value and multiple pathways to extend your playing time and increase your winning potential.

CluckBet Casino operates as a cryptocurrency-focused platform, accepting six major digital currencies for deposits and withdrawals. We support Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGE), Cardano (ADA), Ripple (XRP), and Tron (TRX). This crypto-only approach ensures faster transaction processing, enhanced privacy, and lower fees compared to traditional banking methods.Deposits typically confirm within minutes to an hour, depending on network congestion for your chosen cryptocurrency. Bitcoin and Ethereum deposits usually require 1-3 network confirmations, while faster networks like Tron often confirm almost instantly. All deposits are processed automatically once they reach the required number of confirmations.For withdrawals, we maintain the same cryptocurrency options with processing times typically under 24 hours. Minimum and maximum deposit amounts vary by cryptocurrency, with specific limits displayed in your account dashboard. Our system automatically converts between supported cryptocurrencies at current market rates, allowing you to deposit with one currency and withdraw with another if preferred.

Wagering requirements determine how much you need to play through bonus funds before converting them to withdrawable cash. At CluckBet Casino, these requirements vary depending on the specific bonus type and are clearly displayed when you claim any promotional offer. For example, a bonus with a 30x wagering requirement means you must wager 30 times the bonus amount before withdrawal.Different games contribute varying percentages toward meeting wagering requirements. Slots typically contribute 100% of each bet, while table games like blackjack and roulette may contribute 10-20%. Live dealer games often have reduced contribution rates as well. This information is available in the bonus terms section of your account dashboard.Your progress toward completing wagering requirements is tracked in real-time within your account. You can view exactly how much you've wagered and how much remains before the bonus converts to withdrawable funds. It's important to note that wagering requirements must be completed within the bonus validity period, which varies by promotion but is always clearly stated in the terms and conditions.

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CluckBet Casino partners with industry-leading software providers to deliver a premium gaming experience. Our roster includes top-tier developers like Evolution Gaming for live dealer games, NetEnt for innovative slots, and Big Time Gaming for high-volatility titles with unique mechanics. We also feature games from Playn GO, Red Tiger Gaming, and NoLimit City, ensuring diverse gameplay styles and themes.For players seeking Asian-inspired gaming experiences, we offer titles from JDB, Jili Games, PG Soft, and SA Gaming. These providers specialize in games that resonate with international audiences while maintaining the high-quality graphics and smooth gameplay you expect. Each provider undergoes rigorous testing to ensure fair play and random outcomes.Our game library spans multiple categories including video slots, progressive jackpots, table games, and live dealer experiences. Evolution Gaming powers our live casino section with professional dealers streaming in HD quality. Whether you prefer classic fruit machines, modern video slots with bonus features, or authentic table game experiences, our diverse provider network ensures you'll find games that match your preferences and playing style.

CluckBet Casino operates under a legitimate gaming license issued by WLS B.V., holding sublicense CIL under Master Gaming License 5536/JAZ from Curaçao. This licensing ensures we meet strict regulatory standards for player protection, fair gaming, and financial security. The Curaçao Gaming Control Board oversees our operations and requires regular compliance audits.Our licensing covers all aspects of casino operations, including game fairness, player fund security, and responsible gambling measures. We're required to maintain segregated player accounts, ensuring your funds remain separate from operational expenses. Additionally, our games undergo regular testing by independent auditing firms to verify random number generation and payout percentages.The license also mandates specific player protection protocols, including account verification procedures, anti-money laundering compliance, and responsible gambling tools. You can verify our license status directly through the Curaçao Gaming Control Board's website using our license number. This regulatory oversight provides peace of mind that you're playing at a legitimate, monitored casino that adheres to international gaming standards.

Account verification at CluckBet Casino follows standard Know Your Customer (KYC) procedures required by our gaming license. While you can start playing immediately after registration, full verification becomes necessary when processing withdrawals above certain thresholds or when requested by our security team. The process typically involves submitting identification documents and proof of address.For identity verification, you'll need to provide a clear photo of a government-issued ID such as a passport, driver's license, or national ID card. The document must be valid and show your full name, photo, and date of birth clearly. For address verification, we accept utility bills, bank statements, or official government correspondence dated within the last three months.Document submission is handled through a secure portal within your account dashboard. Our verification team typically reviews submissions within 24-48 hours during business days. Once approved, your account receives full verification status, enabling unrestricted withdrawals and access to higher VIP levels. We recommend completing verification early to avoid any delays when you're ready to withdraw your winnings.

CluckBet Casino provides multiple channels for customer support to ensure you receive timely assistance whenever needed. Our primary support method is live chat, available directly through the casino platform with real-time responses from knowledgeable support agents. The chat feature is accessible from any page on our site and connects you with a representative typically within minutes.For more detailed inquiries or issues that require documentation, you can reach our support team via email at support@cluckbets.com. Email responses typically arrive within 4-6 hours during business hours, with comprehensive solutions and follow-up when necessary. This channel works well for account-specific questions, technical issues, or bonus inquiries that may require detailed explanations.Our support team is trained to handle all aspects of your casino experience, from account setup and bonus questions to technical troubleshooting and payment issues. Whether you need help understanding wagering requirements, assistance with cryptocurrency deposits, or guidance on responsible gambling tools, our representatives provide clear, helpful solutions to get you back to enjoying your gaming experience quickly.

CluckBet Casino is committed to promoting responsible gambling and provides several tools to help you maintain control over your gaming activities. You can set daily, weekly, or monthly deposit limits directly in your account settings, preventing you from depositing more than your predetermined amounts. These limits can be decreased immediately but require a cooling-off period to increase.Session time limits allow you to control how long you spend playing in a single session. Once your set time expires, you'll be automatically logged out and unable to access games until the next day. We also offer loss limits that track your net losses over specified periods and temporarily restrict play once reached.For players who need a break from gambling, we provide self-exclusion options ranging from 24 hours to permanent account closure. During self-exclusion periods, you cannot access your account, deposit funds, or play games. Our support team can also provide information about external organizations that offer gambling addiction counseling and support services, ensuring you have access to professional help when needed.

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